Privacy At a glance

Privacy Policy for [Sri Lanka Beach House Hotel and Spa] 1. Information Collected: We may collect the following types of information from our guests: Personal Information: This may include your name, contact details (email address, phone number, address), and identification details (passport or ID card). Payment Information: Credit card information or other payment details when you make a reservation or pay for services. Reservation Details: Information about your reservation, including check-in and check-out dates, room preferences, and special requests. Usage Data: Information about how you interact with our website, mobile app, and services, including IP addresses, browser type, and device information. Health Information: If you are using our spa services, we may collect health-related information to ensure your safety and well-being during treatments. 2. Use of Information: We use the collected information for the following purposes: To process reservations and payments. To provide you with the services you have requested, including spa treatments, dining, and other amenities. To communicate with you about your reservation, updates, and promotions. To improve our services, website, and guest experiences. To ensure the safety and well-being of our guests, particularly during spa treatments. To comply with legal requirements and obligations. 3. Data Sharing: We may share your information with the following parties: Service Providers: We may share your data with third-party service providers, such as payment processors and spa therapists, to fulfill your requests. Legal Requirements: We may disclose your information in response to legal processes or when required by law. Business Partners: We may share data with trusted business partners for joint promotions or marketing activities. 4. Data Security: We take appropriate measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security protocols to safeguard your information. 5. Your Rights: You have the right to: Access your personal data. Correct inaccuracies in your data. Withdraw consent for specific data processing activities. Request the deletion of your data (subject to legal requirements). 6. Cookies and Tracking: Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to manage cookies. 7. Contact Information: If you have questions or concerns about our privacy practices or want to exercise your rights, please contact us at [contact email/phone number]. 8. Updates to the Privacy Policy: We may update this privacy policy as needed. Please check back regularly for any changes. Please note that this is a sample privacy policy. Specific details and language may vary depending on the hotel and spa's practices and legal requirements. Guests are encouraged to read the hotel's actual privacy policy to understand how their data will be handled.